Opodo travel news

BAA aiming to tackle congestion

29 Mar 2007

Travellers passing through the UK's airports during the Easter period are likely to be hit by delays, although BAA is doing all it can to reduce queuing times.

The airport operator has admitted that there is an 'issue' with queuing at some of the country's busiest hubs.

As the summer months and the busy Easter period approach, BAA says that it will be working hard to ensure that airport congestion is kept to a minimum.

In addition, the company is investing vast amounts of money into airport infrastructure in a bid to reach an ambitious target of bringing queuing time down to five minutes or less 95% of the time.

'As well as tackling the immediate issue of queuing times, we are ready to make major, long-term investments in British airports, that will free the travelling public from congestion and provide a good experience at our airports, all for a few extra pounds per passenger,' said Stephen Nelson, BAA's chief executive.

'The onus is on the regulatory authorities to deliver the stable regulatory system and sensible financial incentives necessary to deliver these plans.'

BAA owns and runs seven airports in the UK and it plans to spend £40m on 1,400 new security staff and 22 new security lanes.

In addition, the opening of the new Terminal Five at Heathrow is expected to have a huge effect on travellers at Britain's busiest hub.

track© Adfero Ltd

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