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AA to introduce premium benefit scheme
23 Sep 2008
American Airlines (AA) has announced plans to introduce a programme offering benefits to its premium passengers.
The airline's PriorityAAccess scheme will be open to customers including AAdvantage elite status members, first and business class passengers and people travelling on full-fare economy class tickets.
Benefits will include dedicated check-in zones and exclusive boarding lanes at the gate.
Certain passengers will also be able to use PriorityAAccess security screening areas at airports including Dallas Fort Worth, Los Angeles, New York JFK and Chicago O'Hare.
Mark Mitchell, the airline's managing director of customer experience, said: 'American Airlines greatly appreciates the loyalty of our customers and we have been working hard to deliver the product features and recognition we know they value and deserve.
'PriorityAAccess benefits provide a differentiated experience for our top customers at the ticket counter, at security checkpoints and at the gate.'
The benefits scheme will be introduced on 30 September and is set to be fully rolled out by the end of October.
Opodo cheap flights, hotels and car hire - let the journey begin!
The airline's PriorityAAccess scheme will be open to customers including AAdvantage elite status members, first and business class passengers and people travelling on full-fare economy class tickets.
Benefits will include dedicated check-in zones and exclusive boarding lanes at the gate.
Certain passengers will also be able to use PriorityAAccess security screening areas at airports including Dallas Fort Worth, Los Angeles, New York JFK and Chicago O'Hare.
Mark Mitchell, the airline's managing director of customer experience, said: 'American Airlines greatly appreciates the loyalty of our customers and we have been working hard to deliver the product features and recognition we know they value and deserve.
'PriorityAAccess benefits provide a differentiated experience for our top customers at the ticket counter, at security checkpoints and at the gate.'
The benefits scheme will be introduced on 30 September and is set to be fully rolled out by the end of October.
Opodo cheap flights, hotels and car hire - let the journey begin!
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