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Seoul Incheon 'the world's best airport'

Seoul Incheon 'the world's best airport'
9 Jun 2009

The 2009 World Airport Awards has named Seoul Incheon in South Korea the best international air travel hub.

Seoul Incheon beat Hong Kong International - the most frequent winner of the award in recent years - to the top spot, while Singapore Changi took third place.

Zurich and Munich completed the top five list of the 2009 World Airport Awards, while Kuala Lumpur, Amsterdam and Auckland also featured in the top ten.

Edward Plaisted, chief executive of Skytrax, the company that runs the awards, said: 'An airport is looking to deliver world-class standards that will persuade customers to want to use it again and achieving this loyalty demands the highest levels of quality leadership consistency.

'It is very clear from the 2009 survey results that Incheon International is setting the current global quality benchmark across these front-line airport service categories.'

Some 8.6m questionnaires were filled in by travellers for the World Airport Awards, covering every aspect of the air travel experience from check-in to departure.

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