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Survey: Hotel guests expect free Wi-Fi

Survey: Hotel guests expect free Wi-Fi
7 Feb 2014

We have become so attached to mobile technology that a lack of free Wi-Fi is now one of our top 'holiday hates', a survey has revealed. 

Thistle Hotels questioned 2,000 travellers and found that the issue is the third biggest hotel peeve among guests, ahead of a limited restaurant menu and the accommodation not being as close to the key local attractions as advertised. 

Furthermore, the responses revealed that having fast, free and reliable Wi-Fi at your hotel is more important than access to a swimming pool, being close to the local attractions and having a TV in the room.

Astonishingly, one in 20 of those questioned admitted that they would rather surf the internet than spend time with their partner or friends while on holiday. 

However, Mike DeNoma, the chief executive of GLH Hotels Management, which owns Thistle Hotels, is fully supportive of those who want to be able to access the internet while on holiday. 

'It's crazy to think that, in 2014, hotel chains are still charging up to £20 a day for Wi-Fi. Our research shows that free, fast and reliable Wi-Fi is very important to holidaymakers, which is why we've partnered with BT Wi-Fi to upgrade our existing free internet access,' he commented. 

Last year, health concerns were raised about the amount of time people spend checking their work emails while on holiday, with a Financial News survey finding that two in five holidaymakers check their work emails every day while away, with only 15% able to resist looking at them for the duration of their trip. 

A separate study by British Airways Holidays found that the average Brit is only totally relaxed for four days during a two-week break, meaning that many people are not benefitting from their time away from the office. 

The amount of time spent on our phones and tablets while on holiday is only likely to increase, however, with airlines set to allow passengers to use their personal electronic devices at all stages of the flight, as long as they are in flight mode. ADNFCR-408-ID-801691308-ADNFCR

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