News

200,000 bags lost a month
15 April 2008

Up to 200,000 flight passengers from the UK have been left without their luggage in the past two years, a recent survey has revealed.

The statistics from InsureandGo show that the majority of bags were stolen or lost in August with approximately 250,000 travellers being affected on average.

January is the month where the least amount of losses occurred with 156,000 passengers being victims of luggage going missing.

The insurer has pointed out that the problems BA has experienced with luggage has always existed in a lesser form.

Perry Wilson, spokesman for the company, said: 'BAA has come in for a lot of criticism over the last week or two over the problems at Terminal 5 but people have to realise that baggage delays and lost luggage have been a big problem at many airports in recent times.'

British Airways recently announced that it is delaying the move of its long-haul services to Terminal 5, which was due to take place on 30 April, until some time in June.

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